Cookie Policy

Last Updated: July 23, 2025

This Cookie Policy explains how Delarovenix ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at delarovenix.com. This policy helps you understand what cookies are, how we use them, and the choices you have regarding their use.

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us remember your preferences, understand how you use our platform, and improve your overall experience.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser until they expire or you delete them. Session cookies are deleted automatically when you close your browser.

How We Use Cookies

Delarovenix uses cookies for several purposes to enhance your experience on our educational platform. We use cookies to maintain your login session, remember your learning preferences, track your progress through courses, and analyze how our platform is being used to make improvements.

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, user authentication, and access to secure areas of the platform. Without these cookies, certain services you have requested cannot be provided. Essential cookies do not require your consent as they are strictly necessary for platform operation.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors interact with our website. These cookies help us understand which pages are visited most often, how users navigate through the platform, where errors occur, and how we can improve the overall user experience. All information collected by these cookies is aggregated and anonymous.

Functionality Cookies

Functionality cookies allow our website to remember choices you make and provide enhanced, personalized features. For example, these cookies remember your username, language preference, region selection, and customized interface settings. They may also be used to provide services you have requested, such as watching a video or commenting on content.

Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and this information may be shared with other organizations such as advertisers.

Types of Cookies We Use

Below is a detailed breakdown of the specific categories of cookies used on our platform:

Cookie Category Purpose Duration
Authentication Cookies Maintain your logged-in session and verify your identity across the platform Session or up to 30 days
Preference Cookies Store your language settings, display preferences, and customized dashboard configurations Up to 12 months
Analytics Cookies Track page views, course completion rates, user navigation patterns, and platform performance metrics Up to 24 months
Learning Progress Cookies Remember your position in courses, quiz attempts, and learning pathway progress Up to 12 months
Security Cookies Detect and prevent fraudulent activity, protect against spam, and ensure platform security Session or up to 7 days
Marketing Cookies Track advertisement effectiveness and deliver personalized course recommendations Up to 13 months

Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of our platform, deliver advertisements, and provide social media features. These third parties may collect information about your online activities over time and across different websites.

Third-party service providers we work with include:

  • Analytics Providers: Help us understand how users interact with our platform through data collection and reporting
  • Advertising Networks: Deliver targeted advertisements based on your interests and browsing behavior
  • Social Media Platforms: Enable social sharing features and track engagement with shared content
  • Video Hosting Services: Deliver educational video content and track viewing statistics
  • Payment Processors: Facilitate secure payment transactions for course enrollments
  • Customer Support Tools: Provide live chat functionality and support ticket management

Please note that we do not control these third-party cookies. We recommend reviewing the privacy policies of these third parties for more information about how they use cookies.

Your Cookie Choices and Controls

You have the right to decide whether to accept or reject cookies. When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which categories of cookies you wish to accept.

Browser Controls

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable or refuse cookies, please note that some parts of our platform may become inaccessible or not function properly.

Here are links to cookie management instructions for popular browsers:

  • Google Chrome: Settings, Privacy and Security, Cookies and other site data
  • Mozilla Firefox: Options, Privacy and Security, Cookies and Site Data
  • Safari: Preferences, Privacy, Cookies and website data
  • Microsoft Edge: Settings, Cookies and site permissions, Manage and delete cookies
  • Opera: Settings, Privacy and Security, Cookies

Opt-Out Tools

For more information about targeted advertising and how to opt out of having your information used by advertising networks, you can visit industry opt-out pages. Note that opting out does not mean you will no longer receive advertising, but the advertisements will no longer be tailored to your interests.

Mobile Device Controls

Mobile devices offer settings to control cookies and tracking through mobile browsers and apps. Check your device settings for options related to privacy, advertising, and tracking preferences.

Do Not Track Signals

Some browsers include a Do Not Track (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no universal standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT signals, but we provide you with other choices regarding cookie usage as described in this policy.

Cookies and Learning Platform Features

Our educational platform relies on certain cookies to provide core functionality that enhances your learning experience:

Course Progress Tracking

Cookies enable us to save your position within courses, remember completed lessons, and track quiz attempts. This ensures you can seamlessly resume learning from where you left off across different devices and sessions.

Personalized Learning Paths

We use cookies to analyze your learning patterns, skill levels, and interests to recommend relevant courses and create adaptive learning experiences tailored to your individual needs.

Live Session Management

For our group and individual online sessions, cookies help manage real-time connections, maintain session stability, and enable interactive features such as screen sharing, whiteboarding, and live chat.

Instructor-Learner Interactions

Cookies facilitate communication between learners and instructors by maintaining session states for messaging, feedback submission, and collaborative features within the learning environment.

Cookie Retention and Deletion

Different cookies have different retention periods based on their purpose. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for the duration specified in the cookie or until you manually delete them.

You can delete cookies at any time through your browser settings. Deleting cookies may affect your ability to use certain features of our platform, such as staying logged in or maintaining your learning progress.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make significant changes, we will update the "Last Updated" date at the top of this policy and may provide additional notice through our website or via email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences. Your continued use of our platform after any modifications to this policy constitutes your acceptance of the updated terms.

Children's Privacy

Our platform is not directed to children under the age of 16, and we do not knowingly collect personal information from children through cookies or any other means. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action to delete such information.

International Data Transfers

Information collected through cookies may be transferred to and stored on servers located in different countries. By using our platform, you consent to the transfer of your information to countries that may have different data protection rules than your country of residence.

Contact Us

If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:

Delarovenix
101 Goldman Street, Florida
Roodepoort, 1710
South Africa

Phone: +27 21 871 1210
Email: support@delarovenix.com

Additional Resources

For more information about cookies and online privacy, you may find the following resources helpful:

  • AboutCookies.org provides comprehensive information about cookies and how to manage them
  • AllAboutCookies.org offers guidance on cookie management across different browsers and devices
  • YourOnlineChoices.com provides information about targeted advertising and opt-out options

By continuing to use our platform, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described herein.